Notice on Establishment of FSA Consultation Hotline Related to COVID-19
Notice on Establishment of FSA Consultation Hotline Related to COVID-19
The FSA has established the Consultation Hotline Related to COVID-19 as outlined below. The purpose of the Hotline is to accept queries regarding to which contact point at financial institutions inquiries about COVID-19 should be directed, or consultations concerning transactions with financial institutions that have been impacted by COVID-19.
The FSA Consultation Hotline Related to COVID-19 is a toll-free line, so feel free to call for a consultation if you have concerns relate to transaction with financial institutions.
For more information, please see the website listed below.
Notice on Establishment of the FSA Consultation Hotline Related to COVID-19 (Novel Coronavirus)(February 28, 2020) (Available in Japanese)
0120-156811 (Toll-free) (10:00 a.m. to 5:00 p.m., Weekdays)
(Available only in Japanese)
Note: To dial using an IP phone, please call 03-5251-6813.
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