Product Details and Conditions

Service details

• Inbound Transfer - Transferring from other banks into Krungthai bank accounts
• Outbound Transfer - Transferring from Krungthai bank accounts into other banks

Term and conditions

• 
  
• Outbound transfer
  •     ● Available at all Krungthai Bank branches
  •     ● Fill out the transfer form
  •     ● Pay the service fee with cash or cheque at the branch
  •     ● Transfer of over 20 million baht , customers need to notify the bank and deposit the amount in your current account at least one day before date of transfer.
• 
  
• Inbound Transfer
  • ● Have accounts with Krungthai Bank
  • ● Notify transferors to transfer via Bahtnet system to Krungthai Bank
  • ● Transferees get full amount on the transaction. The service fee will be separately deducted on the other transaction list.

Service Hours

• ● 8.30 AM. – 3.00 PM. on working days
• ● Monday – Friday (For bank’s branch in department store, service is available since the opening time – 3.00 PM., except weekend and holidays)
  *In case of transferring after 3.00 PM., the approval from transferor bank needed and the transferee branch must be notified. Any transaction after 16.00, additional fee for 200 baht/transaction applies.

Service Quality Guarantee(SLA)

• ● Inbound transfer – less than 30 minutes per transaction (From the time of money received by the bank till money received at the designated account)
• ● Outbound transfer – less than 60 minutes per transaction (From the time which money transferred out from the transferor bank to the time money received by the transferee bank)
• ● Any transfer of over 20 million baht without one day advanced notification to the bank - less than 180 minute per transaction

Receipt

• ● Available after transferring out
• ● The receipt or lists of fund transferred in can be collected at the branch of the account holders.

Fee Rates

• ● Per time charge policy
• ● Collect charges from the transferor and transferee banks