Financial Supervisory Authority’s Stakeholder Survey 2024: Level of trust in the Financial Supervisory Authority is good, raising awareness of its activities will continue
The Financial Supervisory Authority (FIN-FSA) has succeeded in its tasks, according to feedback from stakeholders. Trust in the FIN-FSA remains at a good level; 89% of respondents say that they have at least a fairly high amount of trust in the FIN-FSA. The FIN-FSA is also considered to have succeeded well as a supervisor.
Based on the survey results, the FIN-FSA identifies raising awareness of its activities as an area for improvement. One third of respondents are very familiar with the FIN-FSA’s activities, whereas half of all respondents say that they know the FIN-FSA’s activities ‘moderately well’ or ‘badly’.
Stakeholders are most likely to describe the FIN-FSA with attributes such as ‘expert’, ‘responsible’ and ‘efficient in service matters’. The least popular attributes describing the FIN-FSA are ‘transparent’ and ‘dynamic’.
Survey data
Aula Research Oy conducted a stakeholder survey on behalf of the FIN-FSA to identify stakeholders’ views on the FIN-FSA’s activities. 244 respondents took part in the survey during October and November, after which the data was supplemented with 50 telephone interviews. The survey’s target groups included supervised entities, listed companies, authorities operating in the financial sector, the media and cooperating partners.
Financial Supervisory Authority’s Stakeholder Survey 2024 (in Finnish)
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