Leading Asian Business Publication The Economic Observer Recognizes Alfa-Bank as a World-Class Technology Leader
The magazine The Economic Observer annually presents an international award for achievements in business and fintech. Just recently, Alfa-Bank was named the best in the category of “World-Class Technology Leadership Award.”
Experts from the authoritative Chinese media noted the technological achievements of the Russian credit organization. In their view, as an industry leader, Alfa-Bank successfully carries out digital transformation using advanced solutions and innovations.
Alfa-Bank utilizes artificial intelligence to create AI assistants and service platforms that can respond to customer needs in real-time and provide personalized financial solutions.
For example, the customer support service can quickly and accurately respond to customer requests, help customers solve problems, and improve the efficiency of customer service. Another important aspect is big data analysis, which allows Alfa-Bank to gain a deep understanding of customer needs.
“This is the third time in the last few months that our bank has been recognized in China. The award for world-class technological leadership is not only an important achievement for Alfa-Bank but also for the entire Russian financial sector. Russian technologies are developing and taking leading positions on a global scale. I am proud that we are part of this progress,” said Vladimir Verkhoshinsky, head of Alfa-Bank.
Alfa-Bank is the largest universal private bank in Russia. For over 30 years, it has held leading positions in all segments of the banking business. As of the end of the 9 months of 2024, according to RSBU accounting (financial) reporting, Alfa-Bank's net profit amounted to 190 billion rubles. The customer base includes more than 1.9 million corporate clients and 36 million individuals.
Alfa-Bank is developing under the Phygital model, combining digital innovations with an efficient network of physical presence, which includes more than 700 offices and more than 2,500 cities with delivery services.
First, please LoginComment After ~